VOTING HELP DESK
Having trouble voting? Most issues fix themselves in under a minute.
Check the quick fixes below before you submit a request.
Your card may have been declined by your bank, not by us. Try a different card or payment method. If money left your account but your vote didn't register, send us the receipt and we'll trace it.
Refresh the page, then try a different browser or switch from Wi-Fi to mobile data. Clear your cache if it still won't open.
Search by the candidate's full name as it appears on the ballot. Names may be listed differently than they appear online.
Wait for the confirmation message on screen. If you don't see it, your vote was not recorded, try again. Do not submit the same vote twice.
Create a Ticket
Thank you!
Our team will message you back as soon as possible.
Submit your request here and our team will respond as soon as possible. To help us address it faster, include:
- Your name and email.
- Your payment receipt or reference number.
- A screenshot of the error.
- The candidate you were voting for
- Only requests submitted through the ticket form are addressed. Requests sent anywhere else may be missed.
Urgent requests? Call +1 818 2735281
Please allow us up to two (2) hrs to respond to your request.
For urgent matters, please contact us at vpionlinevoting@gmail.com.